Our second-grade items – returns and products with minor flaws – are hand-sewn at our office and given a joint Boom Butik & Røde Kors Genbrug label. All profits go directly to the Red Cross.
Launch late June 2026 - only at the store on Blågårdsgade and at rodekorsgenbrug.dk.
Kollektionen er live nu
Du kan købe den hos Røde Kors Genbrug online - eller komme forbi i Boom Butik på Blågårdsgade 14, 2200 København N.
The idea
How it works
1) Second-hand items are collected. Returns and items with minor flaws - clothes that would otherwise go unused - are collected at our office.
2) We tailor by hand. Each item is checked, repaired, and tailored by our intern.
3) The label is sewn in. A shared Boom Butik & Røde Kors Genbrug label, so the piece can always be identified.
4) You can find it in two places - from late June: in our shop at Blågårdsgade 14, 2200 Copenhagen N, or online via rodekorsgenbrug.dk. Cannot be purchased at boombutik.dk.
Products
5 stars from more than 3,500 happy customers
Featured in prestigious media outlets, such as
Frequently asked questions
Delivery, returns and exchanges
How quickly will my package be delivered?
Orders placed on weekdays before 3:00 PM are shipped the same day. Delivery time is 1-2 weekdays ... most often only one!
How much does delivery cost?
Delivery to a parcel shop is free for orders over DKK 499. For orders over DKK 499, home delivery can be added for DKK 19. If your order is DKK 499 or less, delivery to a parcel shop costs DKK 39, while home delivery costs DKK 49.
I haven't received my package yet. What should I do?
There can be several reasons why you have not received your package. If more than two business days have passed and your package has still not been delivered, please send us an email at kontakt@boombutik.dk. We will quickly ensure that your package is shipped.
What happens if I don't pick up my order from the parcel shop?
Your parcel will remain at the parcel shop for 10 days. If you do not collect it in time, your parcel will be returned to us, and you will be refunded.
How do I return something?
It's really easy to return an item if you need to. Simply create the return in our return portal. There, you'll receive a QR code that you can show at your nearest GLS Parcel Shop. They can then print a label for you.
As soon as we have received and processed the return, we will refund you via the same payment method you used for the purchase. However, we will retain DKK 25 for return shipping (which is less than the cost of shipping with GLS!).
Please remember that you cannot return clothing if it has been used.
Can I return multiple items from different orders in the same package?
Yes! If you are returning items from multiple orders, please include a note with the order numbers from which the clothes originate. This makes it significantly easier for our warehouse to sort out the return package, and therefore also the refund.
How long do I have to return it?
You have 31 days to return from the day you receive your package.
How long does it take before you process my return and refund the money?
As soon as our warehouse has registered and processed your return, we will issue a refund. It takes 1-5 business days from the day we receive the return until we process and refund it.
What's the return policy?
Here at the shop, exchanges are in fact just equal to a return plus a new order. We've found that this is the fastest and easiest method for all parties involved. If you wish to exchange one or more items, please send the unwanted items back using the enclosed return label and place a new order for the items you would like instead.
Complaint
What do I do if I have received the wrong item or am missing one?
Our friends in the warehouse are really trying to minimize the number of errors in the packages, but unfortunately, it can happen sometimes 😌 If there has been a packing error in your order, please feel free to write to us at kontakt@boombutik.dk. Our super sharp and friendly customer service team will then take care of the matter! Unfortunately, we cannot be reached by phone, but we will make sure to resolve your issue as quickly as possible, and for these errors, we, of course, always pay the extra shipping costs 🤝
My item is broken?
Unfortunately, sometimes we send out an item that, for example, has a seam that has come undone. We try to inspect the clothing thoroughly, so fortunately this doesn't happen often, but if you experience it, please write to us at kontakt@boombutik.dk or on Instagram. Then Louise, Felix, or one of the others will solve the problem as quickly as possible ⚡
Order inquiry
How do I use my gift card?
When you purchase the gift card, you will receive an email with a code 🤗 This code should be entered to the right of your contact details in the field labelled "enter discount code or gift card".
Can I amend my order? Can I cancel my order?
Did a mistake occur when you placed your order, or do you regret something you ordered? Send an email to “kontakt@boombutik.dk”. Please include "URGENT" in the subject line, so we really know it's urgent! We will then do our best to cancel or change your order before it is packed!
I have not received my order confirmation?
This is most often due to an error in the email address, or because the email has ended up in your spam filter. If you cannot find the email in your spam filter, please send us an email stating the phone number and/or name you used to place the order. We will then resend the order confirmation to you!
Product question
My desired piece of clothing is out of stock?!
The best thing you can do in this deeply, deeply unfortunate situation is to sign up for your desired item with your email address on our website. As soon as the clothes are back in stock, you will receive an email with a direct link to order ⚡
You are, of course, always welcome to contact us at kontakt@boombutik.dk or on Instagram, and we will do our best to estimate when the item will be back in stock.
Do you have a physical store?
Our old store is closed, but we look forward to opening a beautiful new store in Nørrebro, Copenhagen, in May!
Which size should I choose?
We would actually say that the clothing is very true to size. Therefore, we generally recommend taking the size you usually wear. However, we ourselves wear many different sizes depending on how it should fit. For example, I, the person writing this FAQ, have clothes from this store in everything from M to XXL.
Our clothing is as basic as it gets, so it's not intended for any specific gender or body type - we truly believe everyone can wear it.
As a general rule, use the same size you are used to 🤗 If you are in doubt, you can also use our size guide, which you will find under the product description.




















